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- How can I pay for
my order?
- What currency are
your prices in?
- Can I pay in US
Dollars or UK GBP?
-
Can I pay with American Express?
- How do I cancel / change my order?
- Who will deliver my order?
- How long does
delivery take?
-
Where is my order?
- Can
I nominate a date or time for delivery?
- What happens if I don’t receive my order on
time?
-
When I should Fitting shoes or Other
?
-
How 's Shoes Care?
-
How 's Size Chart?
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- How can I pay for my order?
You can pay your Order of different methods, the easiest is to pay by
Western Union or
Credit Card which accept Visa, MasterCard, and Electron
through PayPal (PayPal will charge 5%) or MoneyBooker . but If you do not wish to pay by
card or other , you can pay with THAI(ß) or USA($) or
UK(GBP) by transfer money or directly into our bank account. or ypu can
send Money Order (International only) by Registered airmail (please add
fee charge for Money Order about $10.00 USD) For more
information, please contact customer services.
- What currency are your prices
in?
As a THAI company, all our products are listed in Thai Baht(ß).
Your card will be charged the amount in thai baht which will be
converted back into your local currency by your bank.
Click here to use an online currency converter.
- Can I pay in US Dollars or UK
GBP?
Yes, althrough purchases are made in Thailand. but We accept this
currency for payment.
Click here to use an online currency converter.
- Can I pay with American Express?
Unfortunately we do not accept American Express at this time. Please use
one of the payment methods listed above. But If you have Visa or Master
you can pay through PayPal or MoneyBooker.
- How do I cancel / change my order?
To cancel or change orders please contact our customer service
department as soon as possible with as many details as you have. We will
endeavour to cancel your order as requested before I ordered or transfer
money, this may not always be possible as the item may have already been
despatched – in which case you can just send the shoes back to us for a
refund.
- Who will deliver my order?
We use various different couriers depending on the item you have
ordered, this is usually loading by ship or by sea or by Air (In thai by
car or other
transportation), however you can check this by calling our customer
service department.
- How long
does delivery take?
Normally, transit time is
approx 15-45 business days for almost country by ship. (may be longer during
holiday/ tax season)
- Where is
my order?
Depending on the item it may take up to 20 working days for your item to
be delivered, please contact customer services to track the whereabouts
of your order.
- Can I
nominate a date or time for delivery?
Unfortunately we cannot specify a delivery time for orders due to the
different couriers we presently use.
- What happens if I don’t receive my order on time?
Don’t panic – contact our customer services team who will investigate
why your order has not been delivered and do their best to resolve any
problems for you.
- When I should Fitting shoes or Other
?
The right socks

When trying on shoes, make sure you are wearing the appropriate socks.
For instance, if you are trying on boots that you would wear with
heavy socks, don't try them on with thin nylons.
The right time

The best time to try on shoes is usually at the end of the day, when
your feet are most swollen. The point of waiting until the end of the
day is to make sure that the footwear can fit you at your widest--
kind of a "worst case scenario" check.
The right
foot

The first shoe you try on should be for your larger foot. For most
people, their larger foot is the opposite from the hand they write
with. For example, if you're right handed, your left foot might be
bigger. Always fit the pair of shoes to this foot.
The first step
Stand up
with your shoes on. Walk around. You should be able to wiggle your
toes in the front of the shoe. For most footwear, your toes will be
able to touch the top of the shoe, but there should be 3/8" to 1/2"
of space between your longest toe and the end of the shoe. Different
styles can sometimes dictate a different amount of space at the end
of the shoe for example " pointed toe" style.
The right shoe
Don't buy shoes that are too tight. If you're at the point where
you're hoping they will stretch to be comfortable, they probably
won't. It's true that soft leather and suede give slightly, moulding
to your foot, but they will not dramatically increase in width or
length. There's a difference between a "snug", comfortable fit and a
"tight", uncomfortable fit. A few laps in the store should help you
decide how you feel.
- How 's Shoes
Care?
The shoes you
purchase are an investment in your comfort and appearance. High quality
footwear, if properly cared for, will serve as a complement to your
wardrobe for years to come. To best protect your shoes, we recommend the
following:
Waterproofing and Stainproofing
A protective spray is an excellent way to protect your shoes from water,
snow, mud, and spills. The best way to protect your shoes is to wipe the
leather with a damp cloth, following the instructions on the protector
spray. Spray your shoes before wearing, and on a regular basis
thereafter.
Wear and Tear Prevention
If you plan to use your shoes frequently, you may want to consider a
trip to the shoe repair shop. It's a smart idea to have shoe taps and
possibly rubber soles put on new shoes as a way to postpone the gradual
wearing out process that comes with normal use. Think of your shoes as
tire on a car, the tread will wear after many miles and may need
replacing...
Maintenance
Finally, we highly recommend cleaning your shoes on a regular basis,
depending on frequency of use. The cleaning method depends on the shoe's
material.
Leather can be polished and conditioned with a leather lotion applied
with a soft cloth.
Suede looks best when brushed; although special suede brushes are
available, a clean toothbrush works just as well.
Fabric should be sprayed with a stain guard.
In addition, shoes-- particularly those made of soft nappa leather--
benefit greatly from shoe trees, or shoe keepers. These are wooden
instruments which are inserted in the shoe, and they help to retain the
shape and mold of the shoe. Shoe Trees can help to prolong the life of a
shoe by 4 or 5 years.
- How 's Size Chart?

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